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Fees & Charges

Why do you charge an application fee?

There is a non-refundable $50 application fee for a Zenus account. This is payable whether you are approved for an account with us or not. We charge this fee to cover the costs we incur in doing the required regulatory checks for each application.

 

Need help? Email us: clientservices@zenus.com
How do you determine your fees?

Our application and monthly membership fees have been determined using our own market analysis and incorporating our cost to serve.

We strive to keep our pricing for products and services competitive with other banks and in line with market rates.

Please see this link for more details https://zenus.com/charges-limits

Need help? Email us: clientservices@zenus.com
Can I pay for my account annually?

It's only possible to pay your account fee monthly. Your monthly fee will be taken from your account automatically so you can deposit the annual amount at the start of the year.

Keep in mind that the monthly fee is USD 19.99.

Need help? Email us: clientservices@zenus.com
What are the fees involved with withdrawing funds to my other bank accounts?

The amount it costs to transfer your funds to another bank account will depend on how you send them. Please view our Fees & Charges table on our website for the latest details. Your local bank may also charge you a fee depending on how and where you have sent them to.

Need help? Email us: clientservices@zenus.com
Who pays the fee for a payment or transfer?

There's no fee if you are making a transfer to other Zenus accounts. There is a for ACH payments and for Wire/SWIFT transfers.

We do not charge a fee to receive a payment or transfer. If the amount received is less than you were expecting a charge may have been taken by the bank sending the funds. If a currency conversion was made during the transfer please check it was done at the rate you were expecting.

Need help? Email us: clientservices@zenus.com
How much will I pay for my Zenus account?
The Zenus Bank application fee is $50. This is payable at the beginning of the application process. We charge this fee to cover costs we incur in carrying out the required regulatory checks for each application.
 
Our monthly fee is $19.99, this will be deducted from your Zenus account every month. 
Need help? Email us: clientservices@zenus.com
Physical and Virtual Cards Limits
 
Virtual Card Details:  
DescriptionDaily LimitsWeekly LimitsMonthly Limits
POS Purchases volume9   63   270  
POS Purchases amount5,000   35,000   50,000  
ATM withdrawals volume   
ATM withdrawals amount   
Payments volume   
Payments amount (USD)   
Monto transacción no presente: 5,000   35,000   50,000  
Monto disponible para depósito: 2,500   17,500   25,000 

 

Physical Card Details: 
DescriptionDaily LimitsWeekly LimitsMonthly LimitsLimits per Transaction
POS Purchases volume9   63   270   5,000  
POS Purchases amount (USD)5,000   35,000   50,000   
ATM withdrawals volume3   21   90   500  
ATM withdrawals amount (USD)500   3,500   15,000   
Payments volume10   70   300   1,000  
Payments amount (USD)2,500   10,000   25,000   
Monto transacción no presente: 5,000   35,000   50,000   
Monto disponible para depósito: 2,500   17,500   25,000   
Need help? Email us: clientservices@zenus.com

Get in touch with us

If you're looking to learn more about us, have already applied or you're already a client, we're here to help.

Call us

+1 833-936-8711 (US toll-free)
We speak English & Spanish.

Open 9-6 EST