Currently, you can only use your Zenus Bank card in the Samsung Pay wallet. We are working on requesting services to other virtual wallet issuers in the near future.
Using your debit card
Can I use my card abroad and are there any fees or charges?
Yes, you can use your Zenus Bank card in over 200 countries across the world. Zenus Bank will charge a transaction fee when your card is used abroad to make a foreign currency payment.
Are there any deposit limits?
There are no limits on the number and value of deposits you can make into your account. If you intend to make or receive a large deposit we may need to ask a few questions about the source of funds but will email you for the information if that is the case.
Will I be charged for adding money by card?
When adding funds by card, we may charge you a small fee to cover our costs in certain cases. We will let you know if this fee is applicable to you and how much it is before you complete the transaction.
Should I sign the back of my card?
The Zenus debit card will work fine without a signature, but you should sign it just in case a merchant asks to check your signature.
How to use your Zenus Debit Card
The Zenus debit card may be used worldwide anywhere Visa is accepted as a payment method. The debit card uses funds directly from your Zenus bank account.
Payments and purshases can be made in person or online, and cash can be withdrawn at ATMs that are part of the Visa network.
Paying by card
The Zenus debit card works like any other Visa debit card. Payments and purchases can be made in person or online, and cash can be withdrawn at ATMs that are part of the Visa network.
Getting started with the Zenus card
The Zenus Visa debit card works like any other Visa debit card. The card may be used worldwide anywhere Visa is accepted as a payment method. The debit card uses funds directly from your Zenus bank account.
Payments and purchases can be made in person or online, and cash can be withdrawn at ATMs that are part of the Visa network.
Can I use my card with no balance/funds?
Your Zenus Bank card uses funds directly from your Zenus Bank account. You will not be able to use your card if your account has insufficient funds.
Can I use my card before I receive it?
Once approved, you can use your virtual card before you receive your physical card. Please note that your Zenus Bank debit card is primarily a digital card, so you can start using your card for online purchases and payments as soon as your account is active. You will only receive a physical card if you request it.
Can I use my card with no balance/funds? (1)
Your Zenus Bank card uses funds directly from your Zenus Bank account. You will not be able to use your card if your account has insufficient funds.
Can I use my card before I receive it? (1)
Once approved, you can use your virtual card before you receive your physical card. Please note that your Zenus Bank debit card is primarily a digital card, so you can start using your card for online purchases and payments as soon as your account is active. You will only receive a physical card if you request it.
Can I use my card with no balance/funds? (2)
Your Zenus Bank card uses funds directly from your Zenus Bank account. You will not be able to use your card if your account has insufficient funds.
Can I use my card before I receive it? (2)
Once approved, you can use your virtual card before you receive your physical card. Please note that your Zenus Bank debit card is primarily a digital card, so you can start using your card for online purchases and payments as soon as your account is active. You will only receive a physical card if you request it.
Get in touch with us
If you're looking to learn more about us, have already applied or you're already a client, we're here to help.
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