Travel better

Put the enjoyment back into travel knowing your family and luggage have the highest levels of protection

Baggage delay

If your baggage does not arrive with you at the intended destination on the ticketed flight, you and/or whoever you purchased a ticket for with your eligible Visa card will be qualified to receive the amount as stated in the Terms and Conditions independent of the number of “checked” baggage.

See Terms

Zenus Bank Baggage Lost
Zenus Bank Baggage Delay

Baggage loss

We remove the stress and worry that comes with misplaced luggage. When you pay for full price tickets with your eligible Zenus Visa card you receive automatic coverage.

We provide protection for any baggage that is lost due to theft, or sent to the wrong destination by a licensed transportation company. All claims can be accessed through the Visa Benefits Portal.

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Enjoy exclusive benefits

Apply today for your Zenus Visa Infinite debit card and take advantage of exclusive benefits and features.

 

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Auto rental insurance

Drive free and easy wherever you go with our car insurance. When you rent a car and pay the full rental price using your Visa Infinite card you’ll instantly receive insurance coverage.

You are eligible if you decline the Collision Damage Waiver (CDW/LDW) or similar coverage offered by the car rental company in its rental agreement

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Zenus Bank Women Looking Back From Car
Zenus Bank Family With Children

Travel accident insurance

Keeping you and your family safe no matter where you travel.

If you use your eligible Visa card to purchase full price tickets you will automatically be issued with travel accident insurance.

This covers death or accidental injury while under the responsibility of a licensed transportation carrier.

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Apply Today!

Enjoy the benefits of a U.S. bank with a Zenus bank account.

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Requirements and applicability

Baggage delay

You must possess a valid and active Zenus Visa card and use it to purchase the entire travel fare(s) or through the Visa rewards program.

This protection will not cover trips returning to the original city of residence in the insured person’s home country.

You will have up to 30 days to open a claim. Claims can be made via the Visa Benefits Portal.

To get more details of your baggage delay protection, download the relevant terms and conditions.

This protection does not apply to travel tickets purchased from common carriers registered, or of property of, Cuba, Syria, Sudan, Iran, North Korea, Crimea, or other countries listed on OFAC.

See full terms and conditions

Baggage loss

When you pay the full price of your tickets with your valid and active Visa card, you, your spouse and dependent children under 23 years of age are each automatically covered, for any baggage that is lost due to theft or sent to the wrong destination while under the control, care and custody of an airline or other carrier by water or land operating under a valid license to transport passengers.

Visa does not provide insurance. Insurance provided by third parties.

For definitive information about the scope and limitations of each insurance product, please refer to the policy issued by the insurer.

All claims can be accessed through the Visa Benefits Portal.

See full terms and conditions

Auto Rental Insurance

When you use your Visa Infinite card to book a car and pay the full price of the rental, you are covered by this insurance.

To access this coverage you must decline the Collision Damage Waiver (CDW/LDW) or similar coverage offered by the car rental company in its rental agreement.

Visa does not provide insurance. Insurance provided by third parties.

For definitive information about the scope and limitations of each insurance product, please refer to the policy issued by the insurer.

See full terms and conditions

Travel accident insurance

When you pay the full price of your tickets with your valid and active Visa card, you, your spouse and dependent children under 23 years of age are automatically covered in case of death or accidental injury while under the responsibility of a commercial carrier with a valid license to transport passengers by air, water or land.

Visa does not provide insurance. Insurance provided by third parties.

For definitive information about the scope and limitations of each insurance product, please refer to the policy issued by the insurer. Accessed via the Visa Benefits Portal.

See full terms and conditions

Countries we do not operate in

We are unable to open accounts or process transactions from OFAC sanctioned countries and others selected by Zenus, these include:

Afghanistan, Albania, Barbados, Belarus, Bosnia and Herzegovina, Botswana, Burkina Faso, Burundi, Bouvet Island, Cambodia, Cameroon, Cayman Islands, Central African Republic, China, Cuba, Darfur, Democratic Republic of Congo, Eritrea, Ethiopia, Guinea, Guinea- Bissau, Haiti, Heard Island and McDonald Islands, Iran, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kenya, Kosovo, Laos, Lebanon, Liberia, Libya, Mali, Mauritius, Malta, Morocco, Mozambique, Myanmar, Nicaragua, Nigeria, North Korea, Pakistan, Palestinian Territory, Panama, Philippines, Puerto Rico, Russia, Senegal, Sint Maarten, Somalia, South Sudan, St Martin, Slovenia, Syria, Sudan, Ukraine, Tanzania, Trinidad & Tobago, Tunisia, Uganda, Vanuatu, Venezuela, Western Sahara, Yemen, Zimbabwe.

*Zenus Visa Infinite Debit cards

Your eligibility for a Visa Infinite debit card depends on your country of residence.

Visa virtual and physical cards are available in the following countries: 

Aland Islands, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Saint Eustatius and Saba, British Indian Ocean Territory, British Virgin Islands, Brunei, Cabo Verde, Chad, Chile, Christmas Island, Cocos Islands, Colombia, Comoros, Cook Islands, Costa Rica, Curacao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eswatini, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, , Guyana, Honduras, Hong Kong, Isle of Man, Japan, Jersey, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lesotho, Liechtenstein, Macao, Madagascar, Malawi, Maldives, Marshall Islands, Martinique, Mauritania, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Niger, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Palau, Papua New Guinea, Paraguay, Peru, Pitcairn, Reunion, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Saint Vincent And The Grenadines, Samoa, Sao Tome And Principe, Saudi Arabia, Seychelles, Sierra Leone, Singapore,Solomon Islands, South Georgia And The South Sandwich Islands, Sri Lanka, Suriname, Svalbard And Jan Mayen, Taiwan, Tajikistan, Timor Leste, Togo, Tokelau, Tonga, Turkmenistan, Turks And Caicos Islands, Tuvalu, U.S. Virgin Islands, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vietnam, Wallis and Futuna, Zambia 

Bank accounts in the following regions don't include our debit cards, but we are working hard to offer them soon:

Andorra, Antarctica, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, India, Indonesia, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Qatar, Romania, San Marino, Serbia, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, Vatican