Personal account charges
We’ve tried to keep our fees clear, transparent and equal for all clients. These fees are subject to change with no prior notice. All fees are in US dollars.
| Infinite Account application fee | $ 50.00 |
| Infinite Account monthly fee | $19.99 |
To your account
| ACH payments | Free |
| Zen Transfers | Free |
| Wire/SWIFT transfers | Free |
ACH & wire transfers to your account may be subject to additional charges from the sending bank
From your account
| ACH payments | $15 |
| Zen Transfers | Free |
| Wire/SWIFT transfers | $25 |
| ATM withdrawals | $1 |
ACH & wire transfers to your account may be subject to additional charges from the sending bank.
Additional services
| First Zenus Visa Infinite Debit Card* | Free |
| Replacement Zenus Visa Infinite Debit Card* | $50 |
| Banking Reference | $ 25 |
| Printed Account Statement and Delivery | $ 25 |
| Document Delivery (account statements, contracts and SWIFT messages) | $ 25 |
| SWIFT Message Copy | $ 25 |
| SWIFT Investigation | $ 25 |
| Telephone Banking Transactions | $ 25 |
| Account Closure Administration Fee | Up to $ 25 |
| ATM Balance Inquiries | $ 1 |
Personal account limits
We’ve tried to keep our limits in line with other premium financial service providers. If you need higher limits please contact Client Services and we'll see what we can do.
ACH, wire/SWIFT and Zen Transfers |
UNLIMITED |
There is no limit to the volume or value of payments received or sent from your account other than available balances.
Visa Direct
Incoming
| Daily | $ 360 |
| Weekly | $ 2 520 |
| Monthly | $ 10 800 |
Outgoing
| Daily | $ 2 500 |
| Weekly | $ 10 000 |
| Monthly | $ 25 000 |
ATM withdrawals
Transaction values:
| Daily | $500 |
| Weekly | $ 3 500 |
| Monthly | $ 15 000 |
Transaction volume:
| Daily | 3 |
| Weekly | 21 |
| Monthly | 90 |
POS purchases
Limits apply to both online and offline payments
Transaction values:
| Daily | $ 5 000 |
| Weekly | $ 35 000 |
| Monthly | $ 50 000 |
Transaction volumes:
| Daily | 9 |
| Weekly | 63 |
| Monthly | 270 |
*Zenus Visa Infinite Debit cards
Your eligibility for a Visa Infinite debit card depends on your country of residence.
Visa virtual and physical cards are available in the following countries:
Aland Islands, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Saint Eustatius and Saba, British Indian Ocean Territory, British Virgin Islands, Brunei, Cabo Verde, Chad, Chile, Christmas Island, Cocos Islands, Colombia, Comoros, Cook Islands, Costa Rica, Curacao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eswatini, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, , Guyana, Honduras, Hong Kong, Isle of Man, Japan, Jersey, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lesotho, Liechtenstein, Macao, Madagascar, Malawi, Maldives, Marshall Islands, Martinique, Mauritania, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Niger, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Palau, Papua New Guinea, Paraguay, Peru, Pitcairn, Reunion, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Saint Vincent And The Grenadines, Samoa, Sao Tome And Principe, Saudi Arabia, Seychelles, Sierra Leone, Singapore,Solomon Islands, South Georgia And The South Sandwich Islands, Sri Lanka, Suriname, Svalbard And Jan Mayen, Taiwan, Tajikistan, Timor Leste, Togo, Tokelau, Tonga, Turkmenistan, Turks And Caicos Islands, Tuvalu, U.S. Virgin Islands, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vietnam, Wallis and Futuna, Zambia
Bank accounts in the following regions don't include our debit cards, but we are working hard to offer them soon:
Andorra, Antarctica, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, India, Indonesia, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Qatar, Romania, San Marino, Serbia, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, Vatican