Buy with confidence

Take the worry out of buying online or getting the best price with our price protection schemes.

Price protection

Pay for items in full on your Zenus Visa Infinite Debit Card safe in the knowledge we’ll refund you the difference if you find it cheaper elsewhere.

This protection is free of charge and there’s no need to register. Simply find the same item (make/model/model year) for a lower price within 30 days and register your claim using the Visa benefits portal.

See Terms

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Zenus Bank What Is Visa Infinite

Purchase protection

Shop with confidence that your new purchase is fully protected against theft or accidental damage.

Enjoy complete protection against theft or accidental damages within 180 days of making a full purchase with your eligible Zenus Visa Infinite card.

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Extended warranty

Take away your purchase worries with our free extended warranty.

When you pay in full for an item with your eligible Visa Infinite Debit Card you’ll receive an extension to the original manufacturer warranty for up to one year, up to the maximum sum insured on the product.

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Enjoy exclusive benefits

Apply today for your Zenus Visa Infinite debit card and take advantage of exclusive benefits and features.

 

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Requirements and applicability

Price protection

This protection compensates the price difference up to the amount stated in the terms and conditions. The price difference must be above USD 25 for this coverage to apply. This price protection applies to items purchased in your own country or abroad.

Coverage is subject to the relevant terms and conditions. You should report and open a claim as soon as possible after the incident.

Coverage is provided by AIG and/or the corresponding reinsurer, if applicable. This protection does not apply to items purchased in Cuba, Syria, Sudan, Iran, North Korea, Crimea, or other countries listed on OFAC.

See full terms and conditions

Purchase protection

This protection will reimburse you for any money spent to have the covered item repaired, or compensate you for the value of the covered item up to the maximum sum insured.

This purchase protection applies to items purchased in your own country or abroad. Coverage is subject to the relevant terms and conditions. Access via the Visa Benefits Portal. You should report and open a claim as soon as possible after the incident.

Coverage is provided by AIG and/or the corresponding Reinsurer, if applicable. This protection does not apply to items purchased in Cuba, Syria, Sudan, Iran, North Korea, Crimea, or other countries listed on OFAC.

See full terms and conditions

Extended warranty

The covered item must have a manufacturer/retailer’s warranty of a minimum of 3 months and up to 3 years. Coverage is subject to the relevant terms and conditions.

You should report and open a claim as soon as possible after the incident. Coverage is provided by AIG and/or corresponding Reinsurer, if applicable.

Access via the Visa Benefits Portal. This protection does not apply for items purchased in Cuba, Syria, Sudan, Iran, North Korea, Crimea, or other countries listed on OFAC. 

See full terms and conditions

Countries we do not operate in

We are unable to open accounts or process transactions from OFAC sanctioned countries and others selected by Zenus, these include:

Afghanistan, Albania, Barbados, Belarus, Bosnia and Herzegovina, Botswana, Burkina Faso, Burundi, Bouvet Island, Cambodia, Cameroon, Cayman Islands, Central African Republic, China, Cuba, Darfur, Democratic Republic of Congo, Eritrea, Ethiopia, Guinea, Guinea- Bissau, Haiti, Heard Island and McDonald Islands, Iran, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kenya, Kosovo, Laos, Lebanon, Liberia, Libya, Mali, Mauritius, Malta, Morocco, Mozambique, Myanmar, Nicaragua, Nigeria, North Korea, Pakistan, Palestinian Territory, Panama, Philippines, Puerto Rico, Russia, Senegal, Sint Maarten, Somalia, South Sudan, St Martin, Slovenia, Syria, Sudan, Ukraine, Tanzania, Trinidad & Tobago, Tunisia, Uganda, Vanuatu, Venezuela, Western Sahara, Yemen, Zimbabwe.

*Zenus Visa Infinite Debit cards

Your eligibility for a Visa Infinite debit card depends on your country of residence.

Visa virtual and physical cards are available in the following countries: 

Aland Islands, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Saint Eustatius and Saba, British Indian Ocean Territory, British Virgin Islands, Brunei, Cabo Verde, Chad, Chile, Christmas Island, Cocos Islands, Colombia, Comoros, Cook Islands, Costa Rica, Curacao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eswatini, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, , Guyana, Honduras, Hong Kong, Isle of Man, Japan, Jersey, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lesotho, Liechtenstein, Macao, Madagascar, Malawi, Maldives, Marshall Islands, Martinique, Mauritania, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Niger, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Palau, Papua New Guinea, Paraguay, Peru, Pitcairn, Reunion, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Saint Vincent And The Grenadines, Samoa, Sao Tome And Principe, Saudi Arabia, Seychelles, Sierra Leone, Singapore,Solomon Islands, South Georgia And The South Sandwich Islands, Sri Lanka, Suriname, Svalbard And Jan Mayen, Taiwan, Tajikistan, Timor Leste, Togo, Tokelau, Tonga, Turkmenistan, Turks And Caicos Islands, Tuvalu, U.S. Virgin Islands, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vietnam, Wallis and Futuna, Zambia 

Bank accounts in the following regions don't include our debit cards, but we are working hard to offer them soon:

Andorra, Antarctica, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, India, Indonesia, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Qatar, Romania, San Marino, Serbia, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, Vatican