Everyday luxury

Let your Zenus card add value to your lifestyle, with our range of exclusive services

Digital concierge

Your Visa Concierge personal assistant will work for you 24 hours a day, 365 days of the year whether it’s booking a reservation at your favorite local restaurant, taking the trip of a lifetime, or finding tickets for a special event.

Learn more about this service by downloading the full details, and Visa Concierge will open doors for you to enjoy the very best life has to offer.

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Zenus Bank Visa Infinite Concierge Service
Zenus Bank Visa Infinite Travel Benefits Two

Luxury hotel collection

Take your pick from a host of luxurious hotels located all around the world Gain instant access to the Visa Luxury Hotel Collection. This includes luxurious and renowned hotels such as the Mandarin Oriental, Park Hyatt and Aman Resorts.

More than 900+ participating hotels are individually hand-selected for Visa Infinite cardholders. From boutique gems to world-famous hotels, each one is selected by Visa invitation and reviewed annually, providing guests with an exclusive, unique collection of benefits, all designed to offer the ultimate experience.

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Airport companion

Our Airport Companions feature offers access to privileges for a variety of airport amenities and services including lounges, restaurant and retail discounts, private Wi-Fi network access and an airport transportation service.

  • 141 Countries
  • 450+ International airports
  • 1 000+ Airport lounges
  • Airport restaurants 1 000+

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Zenus Bank Man Working With Laptop

Enjoy exclusive benefits

Apply today for your Zenus Visa Infinite debit card and take advantage of exclusive benefits and features.


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Requirements and applicability

Digital concierge


  • Flights recommendations and reservations
  • Lodging recommendations and reservations
  • Cruise, excursions, short trips and tour recommendations and reservations
  • Auto rental (including luxury cars), helicopters, and yacht reservations and arrangements

Entertainment and Experiences

  • Theater, opera, ballet, concerts, museums, and other cultural and sporting events recommendations and reservations
  • Restaurant recommendations and reservations
  • Nightlife recommendations and reservations
  • Excursions and sightseeing recommendations and reservations
  • Tennis, golf, gym, and sport club recommendations, schedules and reservations
  • Information regarding special sport activities you can enjoy while visiting your favorite destinations

Special Services

  • Conference or meeting rooms at hotel or convention centers recommendations and reservations
  • Translation services
  • Equipment rental (computers, cell phones and others)
  • Etiquette and protocol information
  • Security services
  • Legal assistance

Gifts and Shopping

  • Gift recommendations and suggestions
  • Flower arrangements, balloons, and gift deliveries
  • Whenever possible, assistance in purchasing difficult to obtain items
  • The best shopping places
  • Personal shoppers

These benefits do not apply for Visa Platinum cards issued from January 1, 2021 in Puerto Rico and U.S. Virgin Islands.

Access via the Visa Benefits Portal

Luxury hotel collection

Best Rate

  • Guarantee Room upgrade (if available)
  • Free continental breakfast
  • Extended check-out (3pm)
  • VIP status
  • USD 25 voucher
  • Free internet access
  • Special executive services include, but are not limited to, events, meetings, trips and restaurant reservations.

This benefit does not apply for Visa Platinum cards issued from January 1, 2021 in Puerto Rico and U.S. Virgin Islands.

Access via the Visa Benefits Portal

Airport companion

DragonPass is the provider of benefits and services for this feature. They are available only to holders of Visa Platinum, Visa Infinite and Visa Signature cards issued in the countries of Latin America and Caribbean (excluding Venezuela), that download the mobile application named “Visa Airport Companion” (the “app”), and register and accept its terms and conditions.

The benefits and services available through the app may be subject to restrictions that may vary by country and issuer. Visa is not the provider of any of such benefits and services.

DragonPass holds sole responsibility for providing the services and the app. Please consult your issuer for availability of these benefits and to learn any fees that may apply to the use of your card as a payment instrument. For additional terms, conditions and restrictions please refer to the information contained in the app.

Access the Visa Benefits Portal

Countries we do not operate in

We are unable to open accounts or process transactions from OFAC sanctioned countries and others selected by Zenus, these include:

Afghanistan, Albania, Barbados, Belarus, Bosnia and Herzegovina, Botswana, Burkina Faso, Burundi, Bouvet Island, Cambodia, Cameroon, Cayman Islands, Central African Republic, China, Cuba, Darfur, Democratic Republic of Congo, Eritrea, Ethiopia, Guinea, Guinea- Bissau, Haiti, Heard Island and McDonald Islands, Iran, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kenya, Kosovo, Laos, Lebanon, Liberia, Libya, Mali, Mauritius, Malta, Morocco, Mozambique, Myanmar, Nicaragua, Nigeria, North Korea, Pakistan, Palestinian Territory, Panama, Philippines, Puerto Rico, Russia, Senegal, Sint Maarten, Somalia, South Sudan, St Martin, Slovenia, Syria, Sudan, Ukraine, Tanzania, Trinidad & Tobago, Tunisia, Uganda, Vanuatu, Venezuela, Western Sahara, Yemen, Zimbabwe.

*Zenus Visa Infinite Debit cards

Your eligibility for a Visa Infinite debit card depends on your country of residence.

Visa virtual and physical cards are available in the following countries: 

Aland Islands, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Saint Eustatius and Saba, British Indian Ocean Territory, British Virgin Islands, Brunei, Cabo Verde, Chad, Chile, Christmas Island, Cocos Islands, Colombia, Comoros, Cook Islands, Costa Rica, Curacao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eswatini, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, , Guyana, Honduras, Hong Kong, Isle of Man, Japan, Jersey, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lesotho, Liechtenstein, Macao, Madagascar, Malawi, Maldives, Marshall Islands, Martinique, Mauritania, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Niger, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Palau, Papua New Guinea, Paraguay, Peru, Pitcairn, Reunion, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Saint Vincent And The Grenadines, Samoa, Sao Tome And Principe, Saudi Arabia, Seychelles, Sierra Leone, Singapore,Solomon Islands, South Georgia And The South Sandwich Islands, Sri Lanka, Suriname, Svalbard And Jan Mayen, Taiwan, Tajikistan, Timor Leste, Togo, Tokelau, Tonga, Turkmenistan, Turks And Caicos Islands, Tuvalu, U.S. Virgin Islands, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vietnam, Wallis and Futuna, Zambia 

Bank accounts in the following regions don't include our debit cards, but we are working hard to offer them soon:

Andorra, Antarctica, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, India, Indonesia, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Qatar, Romania, San Marino, Serbia, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, Vatican