Let your Zenus card add value to your lifestyle, with our range of exclusive services
Visa Infinite concierge
Your Visa Concierge personal assistant will work for you 24 hours a day, 365 days of the year whether it’s booking a reservation at your favorite local restaurant, taking the trip of a lifetime, or finding tickets for a special event.
Learn more about this service by downloading the full details, and Visa Concierge will open doors for you to enjoy the very best life has to offer.
Visa Infinite Luxury hotel collection
Take your pick from a host of luxurious hotels located all around the world Gain instant access to the Visa Luxury Hotel Collection. This includes luxurious and renowned hotels such as the Mandarin Oriental, Park Hyatt and Aman Resorts.
More than 900+ participating hotels are individually hand-selected for Visa Infinite cardholders. From boutique gems to world-famous hotels, each one is selected by Visa invitation and reviewed annually, providing guests with an exclusive, unique collection of benefits, all designed to offer the ultimate experience.
Our Airport Companions feature offers access to privileges for a variety of airport amenities and services including lounges, restaurant and retail discounts, private Wi-Fi network access and an airport transportation service.
- 141 Countries
- 450+ International airports
- 1 000+ Airport lounges
- Airport restaurants 1 000+
Requirements and applicability
- Flights recommendations and reservations
- Lodging recommendations and reservations
- Cruise, excursions, short trips and tour recommendations and reservations
- Auto rental (including luxury cars), helicopters, and yacht reservations and arrangements
Entertainment and Experiences
- Theater, opera, ballet, concerts, museums, and other cultural and sporting events recommendations and reservations
- Restaurant recommendations and reservations
- Nightlife recommendations and reservations
- Excursions and sightseeing recommendations and reservations
- Tennis, golf, gym, and sport club recommendations, schedules and reservations
- Information regarding special sport activities you can enjoy while visiting your favorite destinations
- Conference or meeting rooms at hotel or convention centers recommendations and reservations
- Translation services
- Equipment rental (computers, cell phones and others)
- Etiquette and protocol information
- Security services
- Legal assistance
Gifts and Shopping
- Gift recommendations and suggestions
- Flower arrangements, balloons, and gift deliveries
- Whenever possible, assistance in purchasing difficult to obtain items
- The best shopping places
- Personal shoppers
These benefits do not apply for Visa Platinum cards issued from January 1, 2021 in Puerto Rico and U.S. Virgin Islands.
- Guarantee Room upgrade (if available)
- Free continental breakfast
- Extended check-out (3pm)
- VIP status
- USD 25 voucher
- Free internet access
- Special executive services include, but are not limited to, events, meetings, trips and restaurant reservations.
This benefit does not apply for Visa Platinum cards issued from January 1, 2021 in Puerto Rico and U.S. Virgin Islands.
DragonPass is the provider of benefits and services for this feature. They are available only to holders of Visa Platinum, Visa Infinite and Visa Signature cards issued in the countries of Latin America and Caribbean (excluding Venezuela), that download the mobile application named “Visa Airport Companion” (the “app”), and register and accept its terms and conditions.
The benefits and services available through the app may be subject to restrictions that may vary by country and issuer. Visa is not the provider of any of such benefits and services.
DragonPass holds sole responsibility for providing the services and the app. Please consult your issuer for availability of these benefits and to learn any fees that may apply to the use of your card as a payment instrument. For additional terms, conditions and restrictions please refer to the information contained in the app.