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Withdrawals

How can I access the funds that I have received through Zenus?

There are two ways to access the funds you receive into your Zenus Bank account: 

  1. You can access your funds by transferring money from your Zenus account to your local bank account.  
  2. You can go to any participating ATMs and withdraw up to $360 daily. 

 

Need help? Email us: clientservices@zenus.com
How do I make a withdrawal?

Zenus Bank provides you with the convenience of withdrawing cash from any ATM that accepts Visa cards. Here's a step-by-step guide to using Visa ATMs with your Zenus Bank Visa debit card:
How to Use Visa ATMs:
1. Locate a Visa ATM near your location.
2. Insert or swipe your Zenus Bank Visa debit card.
3. Enter your PIN for added security.
4. Select your desired withdrawal amount, staying within the daily, weekly, and monthly limits.
5. Confirm your transaction, and the ATM will dispense your cash.
Withdrawal Limits:

  • Daily: You can withdraw up to $500 every day.
  • Weekly: Enjoy a maximum of $3,500 per week.
  • Monthly: If you need more cash, you have a generous monthly limit of $15,000.
Transaction Volume Limits:
  • Daily: You can make up to 3 transactions per day.
  • Weekly: Enjoy up to 21 transactions per week.
  • Monthly: Benefit from a total of 90 transactions each month.

Additional Information and Support:
For additional information on charges and limits, please visit this link: Charges and Limits.
To learn how to set up or change your PIN number, refer to this link: PIN Setup.
We are committed to enhancing your banking experience, offering you flexibility and convenience for both everyday expenses and larger financial goals.
Should you have any questions or require assistance, please don't hesitate to reach out to our dedicated Customer Support team. Thank you for choosing Zenus Bank as your banking partner.

Need help? Email us: clientservices@zenus.com

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