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Zenus Personal Account Charges & Limits

Personal Account Charges

We’ve tried to keep our fees clear, transparent and equal for all clients. These fees are subject to change with no prior notice.

Non-refundable Application Fee

$ 50.00

Monthly Membership

$ 50.00

To your account

ACH payments

Free

ZenTransfers

Free

Wire/SWIFT transfers

Free

From your account

ACH payments

$ 15.00

ZenTransfers

Free

Wire/SWIFT transfers

$ 25.00

ATM withdrawals

Free

Additional services

First ZenCard

Free

Foreign Exchange During Market Hours 1

>See individual FX rates

Foreign Exchange Outside Market Hours 2

>See individual FX rates

Banking Reference

25.00

Printed Account Statement

$ 25.00

Document Delivery (account statements, contracts and Swift messages)

$ 25.00

Swift Message Copy

$ 25.00

Swift Investigation

$ 25.00

Telephone Banking Transactions

$ 25.00

Account Closure Administration Fee

Up to $15

Personal Account Limits

We’ve tried to keep our limits in line with other premium financial service providers. If you need higher limits please contact Client Services and we'll see what we can do

Visa Direct

Incoming

Daily

$ 360

Weekly

$ 2 520

Monthly

$ 10 800

Outgoing

Daily

$ 2 500

Weekly

$ 10 000

Monthly

$ 25 000

ATM withdrawals

Daily

$ 500

Weekly

$ 2 520

Monthly

$ 10 800

POS purchases

Limits apply to both online and offline payments

Daily

$ 1 500

Weekly

$ 10 500

Monthly

$ 45 000

Zen Transfers and wire payments

No limits

Zen Transfers are international or domestic, payments or transfers made to other individuals or businesses with a Zenus account

Zen Card availability

Whether we can offer you a Zen Card, which is the Visa Infinite debit card, depends on your country of residence. Currently, we can only offer cards in a select number of countries:

Virtual Zenus Visa debit cards will be automatically issued in our licensed countries. Including: 

Andorra, Argentina, Armenia, Bahamas, Belize, Bermuda, Cayman Island, Chile, Colombia, Cyprus, Dominican Republic, Ecuador, Egypt, Hong Kong, Jordan, Kazakhstan, Kenya, Kuwait, Mauritius, Mexico, New Zealand, Peru, Philippines, Saudi Arabia, Seychelles, Singapore, St Vincent and the Grenadines, Taiwan, Tanzania, Turks and Caicos Islands (UK), Uganda, Uruguay, US, Vanuatu, Vietnam, Virgin Islands (UK).

 

Bank accounts in the following countries are not yet available with virtual or physical debit cards: 

Australia, Brazil, Canada, China, France, Austria, Denmark, Ireland, Italy, Netherlands, Norway, Poland, Russia, Spain, Sweden, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Germany, Hungary, Latvia, Lithuania, Macedonia, Malta, Moldova, Monaco, Montenegro, Portugal, San Marino, Slovakia, Slovenia, Georgia, India, Indonesia, Israel, Malaysia, Morocco, Nigeria, Qatar, Serbia, South Africa, South Korea, Thailand, Turkey, UAE (United Arab Emirates), United Kingdom.