Cookies Policy

About cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies and similar technologies (such as web beacons, pixels and tags) vary significantly between websites, so it is important that you understand how we classify the cookies we use on our website and banking applications (the “Website”).

How we use cookies

We use cookies and similar technologies to:

• Make our Website function correctly and securely;
• Remember your preferences and settings;
• Authenticate you and protect your account during online banking sessions;
• Measure how the Website is used so we can improve it;
• Personalize content and, where you have consented, deliver relevant marketing.

Categories of cookies we use

Strictly necessary

Required for the Website to operate. They enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the Website functions.

Performance and analytics

Allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us know which pages are the most and least popular and see how visitors move around the site.

Functional

Enable enhanced functionality and personalization, such as remembering your language preference. They may be set by us or by third-party providers whose services we have added to our pages.

Targeting and advertising

May be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites. They do not directly store personal information but are based on uniquely identifying your browser and device.

Third-party cookies

Some cookies are placed by third-party services that appear on our pages, including analytics providers and consent management platforms. The cookie policy and consent management for this Website are operated by CookieFirst (cookiefirst.com).

Managing your cookie preferences

You can accept or reject non-essential cookies at any time through the cookie banner on our Website. Most browsers also allow you to control cookies through their settings, including deleting existing cookies, blocking future cookies, and receiving an alert before a cookie is stored.

If you choose to disable or delete cookies, some parts of the Website may not function as intended.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation or our business practices. Any changes will become effective when we post the revised policy on this page.

Contact us

For any questions about how we use cookies, please contact Client Services at clientservices@zenus.com.