Visa Infinite Concierge: How it works, benefits and how to use it

How To

If you are a current or potential Visa Infinite cardholder, you may be wondering about the many benefits that come along with it. From special deals from hotel partners to exclusive access to airport amenities, a Visa Infinite card comes with a wide range of travel, lifestyle, and purchase benefits for its members.

One of the biggest benefits of being a Visa Infinite cardholder is access to the Visa Infinite Concierge. In this guide, we will take a look at what the Visa Infinite Concierge is, how it works, and how Visa Infinite members can use the concierge.

What is Visa Infinite Concierge?

Visa Infinite Concierge is a free service available to Visa Infinite cardholders. They can use the concierge to book travel, make restaurant reservations, purchase tickets to live events, shop, and more. Visa Infinite Concierge is like having your own personal assistant to make bookings and other purchases on your behalf.

What is the cost of using the Visa Concierge service?

The Visa Concierge service is free to Visa Infinite cardholders. However, members are still responsible for paying for any purchases made on their behalf by the concierge.

What can Visa Infinite Concierge do?

From simple requests, like purchasing concert tickets, to booking hotels, flights, and conference rooms, Visa Infinite Concierge can be used for a wide range of purposes. These include:


  • Flights recommendations and reservations
  • Lodging recommendations and reservations
  • Cruise, excursion, short trip, and tour recommendations and reservations
  • Auto rental (including luxury cars), helicopters, and yacht reservations and arrangements

Entertainment and experiences

  • Theater, opera, ballet, concert, museum, and other cultural and sporting events recommendations and reservations
  • Restaurant recommendations and reservations
  • Nightlife recommendations and reservations
  • Excursion and sightseeing recommendations and reservations
  • Tennis, golf, gym, and sport club recommendations, schedules, and reservations
  • Information regarding special sport activities you can enjoy while visiting your favorite destinations

Special services

  • Conference or meeting rooms at hotel or convention center recommendations and reservations
  • Translation services
  • Equipment rental (computers, cell phones, and others)
  • Etiquette and protocol information
  • Security services Legal assistance

Gifts and shopping

  • Gift recommendations and suggestions
  • Flower arrangements, balloons, and gift deliveries
  • Whenever possible, assistance in purchasing difficult to obtain items
  • The best shopping locations
  • Personal shoppers

How to use Visa Infinite Concierge

The Visa Infinite Concierge works like a personal assistant. All you need to do is call the Visa Infinite Concierge number to begin making requests.

To use the Visa Infinite Concierge, call the number 1-877-660-0905. The concierge can also be accessed online if you register on the Visa Digital Concierge website.

When you contact the Visa Infinite Concierge, you can make requests, such as booking a restaurant reservation or making travel and hotel arrangements. Depending on the complexity of the request, it can be done instantly or within one to two days. According to Visa, most requests can be completed within 48 hours.

Why use Visa Infinite Concierge

If you are a Visa Infinite cardholder, you are not obligated to use the Visa Infinite Concierge. However, as a free service, it is always available to you to use at your convenience.

Visa Infinite Concierge is best used to assist you with making purchases and arrangements to help save you time. For example, if you are traveling to a new city for a weekend, Visa Infinite Concierge can help book your travel and accommodations during your stay.

However, the concierge can be used to do so much more during your stay. For instance, the concierge can also make restaurant recommendations and reservations, they can secure you tickets to live entertainment and events, and they can rent cars or anything else you might need during your visit, all on your behalf.

The great thing about Visa Concierge is that you can use it as much or as little as you want. The choice is yours. At Zenus Bank, we offer our eligible clients a Visa Infinite card as standard. You can learn more about our Zenus Infinite Accounts here.


In conclusion, being a Visa Infinite cardholder comes with numerous benefits, and one of the most valuable perks is access to the Visa Infinite Concierge service. As a complimentary service, the concierge acts as a personal assistant, helping with bookings, reservations, and much more. With Zenus Bank, eligible clients can enjoy the benefits of a Visa Infinite card as standard. Don’t have a Zenus account? Apply today!