About Zenus

Zenus’ mission is to facilitate banking beyond borders. Operating in over 180 countries, we enable people and businesses to open a US bank account online without the need to be a US citizen, resident, or company registered in the US—opening up the security, stability, and freedom of US banking to the world.   

Our state-of-the-art technology, exclusive partnerships, and proprietary processes are now available via our embedded banking services, enabling other businesses to create new financial service experiences for their customers.   

Our diverse and inclusive team is headquartered in San Juan, Puerto Rico, and has presence the US, Central and South America.  

About the role

As an Operations Analyst, your role is to ensure that financial transfer activities into and out of the Bank’s accounts are conducted efficiently, accurately, and promptly. You will continuously assess processes and, when necessary, recommend improvements or reconfigurations to enhance overall efficiency. 

Responsibilities & duties

• Responsible for accurate monitoring and execution of customer business across the various payment pathways offered by the Bank using the available tools.  
• Responsible for Data Analysis and Reporting of the Bank’s clients’ transfer activities across accounts and payment rails.   
• Work with the Client Service and Compliance teams, addressing specific client transaction queries and helping to resolve them.   
• Work with the Finance team to ensure accurate reporting and reconciliation of the Bank’s internal and external accounts.   
• Assist in effecting internal transfers between the Bank’s operating accounts.   

Skills

• Ensure the integrity of transaction data 
• Strong detail-orientation, planning, and organization   
• Ability to manage multiple projects as well as follow-through skills  
• Excellent communication, both written and verbal   
• Ability to maintain attention to detail and accuracy under pressure situations   
• Ability to think creatively, highly driven, and self-motivated   
• Ability to meet deadlines and demonstrate practical problem-solving skills     

What you need for this role:

• One (1) to three (3) years of experience in transaction monitoring
• Bachelor’s Degree in Management or a related field
• Proficiency in English
• Effective team player, able to work with individuals at all levels and build strong relationships. 

Zenus Bank International Inc. is an equal opportunity and affirmative action employer that does not discriminate based on race, ethnicity, national origin, religion, age, color, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The EEO is the Law poster, and its supplement are available at: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm 

We are committed to ensuring that this website is accessible to all users. If you have any questions about its accessibility or need assistance with the application process, please reach out to our HR Team at (833) 936 8711 (toll-free) or via email at hr@zenus.com. This contact information is intended for accommodation requests only; please do not use it for inquiries about application status.