A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies allow a website to recognise a user’s device. For more information see www.aboutcookies.org.
We use Javascript, which is a commonly used technology on the internet, to detect and manage these settings. If your browser does not support Javascript you may manage your cookie preferences through your web browser security settings.
Cookies and the technology that uses them vary significantly between websites so it is important that you understand how we classify cookies that we use on our website and banking applications (the “Website”).
Zenus cookies are “first party cookies”, that is to say that these are cookies set by our Website and other domains within our control. These cookies are required for you to access and use the Website and our banking applications. They also allow us to monitor the anonymous use of our services. We do not share any of your data collected by the cookies with any third party.
Please note that Zenus Cookies are essential for you to use fully utilise our Website, application process to enable us to offer you with our banking services. If you do not accept these cookies to be used or set your browser settings such that it does not accept Zenus Cookies, then you may not be able to access or use some of the Website functionalities, nor will we be able to provide you with our services.
Other cookies are third party cookies presented by companies with whom we work as part of our marketing initiatives. Most of these ‘other cookies’ are used to measure the effectiveness and performance of our advertising and display banners and on third party websites. None of these cookies use any data that could be used to personally identify you.
The third parties that we use and the purpose of their tracking can be seen in the table below.
Vendor | Policy | Purpose |
---|---|---|
Facebook cookie policy | Facebook cookies are used to provide a more engaging social experience on their social network and to track and improve our advertising by ensuring advertisements are being shown to the right people. | |
Google cookie policy | Google cookies are used by us to improve your experience with their services and to track and improve our advertising by ensuring advertisements are being shown to the right people. | |
Google Tag Manager | Google Tag Manager | Google Tag Management is a platform we use to deploy and manage cookies and tags. |
Google Analytics | Google Analytics | The Google cookie allows us to track user activity to improve website experience. |
Hotjar | Hotjarr policy | Hotjar uses cookies to track online behaviour to improve website experience. |
LinkedIn cookie policy | LinkedIn cookies are used by us to improve your experience with their services and to track and improve our advertising by ensuring advertisements are being shown to the right people. | |
Twitter policy | Twitter cookies are used by us to improve your experience with their services and to track and improve our advertising by ensuring advertisements are being shown to the right people. |
We do not guarantee that the lists of ‘Zenus cookies’ and ‘Other cookies’ set out above are up-to-date but we will use our reasonable endeavours to notify you of any changes.
We also use flash cookies to remember your username, whether you are using a “live” or “demo” trading account and your language settings when you login to your trading account. Flash cookies are also known as “local shared objects” and used to personalise your user experience. Whilst you do not require flash cookies to use or access our website or the next generation platform, flash cookies will help enhance your user experience.
Find more information on how to remove Flash Cookies from your computer.
We use cookies to detect and store your cookie preferences. However, if you remove this cookie when you clear your cookie cache, we will be required to ask you to update your preferences again. We will also periodically ask you to reconfirm your cookie preferences with us. Cookies are set at a device level. This means we will ask you to set your preferences if you visit our Website from a different device.
Useful information about cookies can be found at:
www.allaboutcookies.org
Cookielaw.org
Information on international cookie and personal data requirements can be found on the Cookie Law website: www.cookielaw.org